Chastine Dickey-Johnson and Serena Chapman have filed a class action lawsuit against Ticketmaster and its parent company, Live Nation, for a major data breach that exposed around 560 million customers’ personal information. The breach, which occurred in May 2024, is claimed to have been the result of the companies’ failure to implement adequate data protection measures, including proper vendor management and cybersecurity protocols.
The lawsuit, filed in Pennsylvania federal court, alleges that the breach compromised sensitive information such as names, email addresses, physical addresses, phone numbers, and credit card details. The plaintiffs argue that this negligence has placed affected individuals at heightened risk of identity theft, fraud, and other forms of cyberattacks.
Dickey-Johnson and Chapman seek to represent a nationwide class of affected consumers, with additional subclasses in North Carolina and Texas. They demand a jury trial and are requesting various forms of relief, including damages and improved data security practices to prevent future breaches.
The hacking group ShinyHunters, which claimed responsibility for the breach, reportedly published a 1.3 terabyte database of the stolen data and sought $500,000 in exchange for it. This lawsuit underscores the ongoing concerns about data security and the responsibilities of companies to safeguard customer information.
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