Telekom Malaysia (TM) has acknowledged a recent data breach affecting the personal information of historical Unifi customers, encompassing details such as names, national identification numbers, passport numbers, and contact information.
However, TM assured customers that no financial information was compromised in the breach. The company stated that immediate action has been taken to contain the breach and protect data across its platforms, while also notifying affected customers about the incident and advising them to be cautious of phishing tactics, online scams, suspicious links, and unsolicited phone calls.
TM has taken the necessary steps to report the data breach to relevant authorities, including the National Cyber Coordination and Command Centre, Department of Privacy and Data Protection, and the Malaysian Communications and Multimedia Commission.
By involving these authorities, TM aims to address the breach and ensure appropriate measures are taken to prevent similar incidents in the future.
Despite the breach, TM reassured its customers that its Unifi services continue to operate smoothly, with no impact on users’ access and experience. The company’s priority is to maintain the security and integrity of its systems while providing uninterrupted services to its customers.