Marina Bay Sands, a prominent integrated resort in Singapore, reported a data security breach in October, revealing that the personal data of approximately 665,000 customers had been accessed without authorization. The breach, characterized as “unauthorized access,” occurred on October 19 and 20, affecting members of the Sands LifeStyle rewards program.
Furthermore, the compromised data included names, email addresses, phone numbers, country of residence, membership numbers, and tiers. The casino assured its customers that their personal data remained unaffected based on current investigative findings. Paul Town, the Chief Operating Officer of Marina Bay Sands, confirmed the breach in an email to customers and emphasized that the resort had taken immediate action to address the issue. Town also sought to alleviate customer concerns by stating that their personal data had not been impacted by the security incident.
Subsequent investigations revealed that an unknown third party had accessed the data of around 665,000 non-casino rewards program members, with casino rewards program data remaining unaffected.
Marina Bay Sands is committed to rectifying the situation and ensuring data security for its valued customers. The breach raises concerns about the security of customer data and underscores the importance of robust cybersecurity measures in the hospitality and gaming industry. Marina Bay Sands is taking necessary steps to enhance its data protection measures and prevent future breaches.
Additionally, the incident highlights the increasing frequency of cyberattacks targeting personal information, reinforcing the need for continuous vigilance and strong security protocols to safeguard sensitive data.