Lyca Mobile, an international mobile network operator based in the UK with over 16 million customers worldwide, recently suffered a significant cyberattack that disrupted its services in multiple countries. The attack, which began late last week, had a substantial impact on the company’s operations, affecting services such as top-ups and national and international calling. While Lyca Mobile is based in the UK, it operates in 60 countries, and this incident affected all of its markets except the US, Australia, Tunisia, and Ukraine.
The company is actively investigating the cyberattack to determine if any personal information was compromised during the breach. Lyca Mobile has reassured customers that their records are fully encrypted, and they are working with cybersecurity experts to uncover the details of the incident. While mobile telecom services have been restored, there are still ongoing operational issues that need to be addressed.
Cybersecurity experts have suggested that the nature of the attack may indicate ransomware involvement, given the widespread disruption it caused. The incident highlights the tangible and far-reaching consequences that cyberattacks can have on critical services and society at large. While it remains unclear exactly how the attackers penetrated Lyca Mobile’s network, the company’s encryption measures are expected to protect customer data from being exposed.