Level Up, an addiction treatment organization based in Lake Worth, Florida, recently reported a data breach that may have compromised sensitive personal and health information. The breach, discovered on or about July 26, 2024, involved unauthorized access by a third-party, which led the organization to launch an investigation to understand the extent of the incident. During the investigation, Level Up confirmed that various types of personal data, including names, Social Security numbers, addresses, and health information, were potentially exposed. The breach affected several individuals, with the specifics of the exposed information varying for each.
As a result of the data breach, Level Up took immediate steps to assess the scope of the incident and began reviewing the data to identify which individuals were impacted. The organization posted a notice on its website to inform the public and initiated direct communication with those affected. On September 27, 2024, the company began sending out breach notification letters to impacted individuals, providing them with details about the types of sensitive data that were exposed. In addition, Level Up offered complimentary identity monitoring services to those affected to help mitigate the potential risks of identity theft.
The breach has prompted Level Up to take additional security measures and review its data protection protocols. The organization reassured affected individuals that it is fully committed to safeguarding their personal information and preventing similar incidents in the future. Level Up’s efforts to improve its security practices include enhanced monitoring systems and a focus on strengthening its internal controls to ensure that sensitive data remains protected moving forward.
Founded in 2020, Level Up provides evidence-based addiction treatment in a beachside community in South Florida. The organization offers individualized therapy, group sessions, and case management, with a focus on recovery activities. It serves various local communities, including Fort Lauderdale, Miami, and the Palm Beaches, and operates comprehensive alumni and family programs to support long-term recovery. The organization employs over 10 individuals and continues to be dedicated to providing high-quality treatment for those struggling with addiction.
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