Estes Express, a prominent Less-Than-Truckload (LTL) carrier based in Richmond, Virginia, has confirmed that it has fallen victim to a cyberattack. The company has not provided specific details about the nature of the attack or which parts of its operations have been impacted.
In response to the incident, Estes Express stated that its terminals and drivers are actively handling freight deliveries and pickups while they work to resolve the issue as quickly as possible.
Furthermore, on the preceding day, Estes Express had posted a notice on social media platform X (formerly known as Twitter), announcing an outage that had affected its IT infrastructure.
However, the cause of this outage was not disclosed. Attempts to contact Estes Express by phone were met with recorded messages stating that the calls could not be completed as dialed, and accessing the company’s website also proved to be impossible.
According to information from Deutsche Bank’s transportation research team, Estes Express is a privately-owned company with an annual revenue of approximately $4 billion, ranking as the fifth-largest LTL carrier in the industry. The disruption caused by this cyberattack in an already tumultuous LTL market is noteworthy, and the full impact on the industry remains uncertain.
As other LTL carriers reveal their October volume figures in the coming weeks, the repercussions of this event may become more apparent, potentially affecting the broader market.