EliseAI, the largest conversational AI platform for the housing industry, has raised $75 million in its Series D round, pushing its valuation above $1 billion. The round was led by Sapphire Ventures, with participation from investors like Navitas Capital, Point72 Private Investments, DivcoWest Ventures, and Koch Real Estate Investments. Founded in 2017 by Minna Song and Tony Stoyanov, EliseAI has rapidly become a leader in automating workflows in housing and expanded into healthcare in 2023.
The company’s AI-driven platform automates processes like leasing, resident management, and customer communications for major clients such as Bozzuto, AvalonBay, and Equity Residential. EliseAI’s tools, including LeasingAI and ResidentAI, help streamline property management, boosting engagement, conversion rates, and operational efficiency. The platform also offers a CRM system that centralizes prospect and resident information, integrating AI across multiple communication channels like email, SMS, webchat, and voice.
EliseAI is also making strides in healthcare with its HealthAI solution, which automates non-clinical tasks such as patient conversations, appointment scheduling, and billing. HealthAI handles 95% of patient inquiries 24/7, ensuring seamless integration with major healthcare systems while maintaining compliance with HIPAA and SOC2 standards. The company’s entry into healthcare demonstrates its commitment to expanding into essential industries.
With over 150 employees, EliseAI plans to use the new funding to continue scaling its operations, invest in product innovation, and expand its partnerships. The company aims to further enhance its AI capabilities to meet growing demand in both housing and healthcare sectors, cementing its role as a leading vertical-focused AI provider.
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