In early 2024, Cencora, Inc., which partners with pharmaceutical companies including Pfizer Inc., experienced a data breach involving personal information linked to Pfizer’s patient support programs. On February 21, 2024, Cencora detected unauthorized activity on its network and promptly began an investigation. By April 10, 2024, it was confirmed that personal data related to Pfizer’s patients had been compromised.
The breach potentially exposed various types of personal information, including names, addresses, dates of birth, health diagnoses, and medication details. Despite this, there is currently no evidence suggesting that the information has been misused for fraudulent purposes or publicly disclosed. Cencora’s thorough investigation aims to ensure that personal health information is protected.
In response, Cencora has engaged cybersecurity experts, law enforcement, and legal counsel to enhance its security measures and prevent future incidents. The company is taking significant steps to fortify its information security protocols and prevent similar breaches from occurring.
To assist those affected, Cencora is offering free access to Experian IdentityWorks credit monitoring and fraud remediation services for 24 months. This service provides alerts for changes to credit files and includes proactive fraud assistance to help individuals manage their information and address any potential issues arising from the incident.
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