Law enforcement in Zambia has made significant strides in combating cybercrime with the recent arrest of 77 individuals allegedly involved in operating a fraudulent call center. The call center, identified as Golden Top Support Services, was reportedly recruiting young Zambians under false pretenses to engage in scam activities targeting internet users worldwide. The suspects, including Chinese nationals and local recruits, were found engaging in scripted dialogues via various online platforms like WhatsApp and Telegram to deceive unsuspecting victims into parting with their money. The raid on Golden Top Support Services marks a significant breakthrough in Zambia’s fight against cybercrime, demonstrating the government’s commitment to tackling fraudulent activities and protecting citizens from online scams.
The arrest of 77 individuals involved in the operation of the fraudulent call center highlights the international nature of cybercrime and the sophisticated tactics employed by criminal syndicates. The victims of these scams spanned across borders, reaching countries as diverse as Singapore, Peru, the United Arab Emirates, and other African nations. The crackdown on Golden Top Support Services not only disrupts the operations of one fraudulent entity but also sends a strong message to cybercriminals worldwide that their illegal activities will not go unpunished.
The raid on Golden Top Support Services resulted in the seizure of crucial evidence, including vehicles, firearms, desktop PCs, SIM cards, and SIM boxes used to facilitate fraudulent calls. Additionally, properties linked to the company have been seized, signaling a decisive action by authorities to dismantle the infrastructure supporting cybercrime. While some suspects have been released, the detention of the majority for further questioning underscores the seriousness of the allegations and the determination of law enforcement to hold accountable those involved in perpetrating online scams.
