VeriSource Services Inc. (VSI), a provider of employee administrative and benefit data management services, recently experienced a cybersecurity incident that compromised the personal information of 1382 individuals. The breach, which occurred on February 27, 2024, was discovered on April 23, 2024. As an attorney representing an impacted customer, Rachel Ehlers from Baker McKenzie, LLP, has been involved in addressing the incident and notifying affected parties. The compromised information includes names or other personal identifiers in combination with Social Security numbers.
In response to this incident, VSI has initiated written notifications to all affected individuals. These notifications include detailed information about the breach and provide resources to help protect personal information, such as instructions for enrolling in complimentary credit monitoring and identity theft protection services. VSI is committed to supporting those affected and ensuring they have access to the necessary tools to safeguard their identities.
Under Massachusetts law, affected individuals have the right to obtain any police report filed in relation to this incident. If a person becomes a victim of identity theft as a result of this breach, they also have the right to file a police report and obtain a copy of it. Additionally, Massachusetts law allows consumers to place a security freeze on their credit reports, which can help prevent unauthorized access to credit information. However, placing a security freeze may delay or interfere with the approval of new credit applications.
VSI is urging all affected individuals to take immediate action to protect their personal information. This includes enrolling in the provided credit monitoring services and being vigilant for any signs of identity theft. By taking these steps, individuals can better safeguard their personal information and mitigate potential risks resulting from this breach. VSI remains dedicated to addressing this issue and preventing future incidents.
