Underground Service Alert of Northern California and Nevada (USA North 811) recently disclosed a data breach affecting current and former employees. The organization became aware of the incident on March 26, 2024, when they discovered a disruption in their computer network. In response, USA North 811 secured the environment and launched an investigation to determine the scope of the breach.
A forensic investigation revealed that employee data might have been impacted, though there is no evidence of misuse. As a precaution, USA North 811 is notifying potentially affected individuals. Notification letters have been sent to inform them of the incident and provide steps to protect their information.
In the aftermath of the breach, USA North 811 upgraded its technology infrastructure to enhance security and prevent unauthorized access. They also engaged an independent digital forensics firm to conduct a thorough investigation. The organization continues to monitor the situation and provide resources for affected employees to safeguard their information.
To assist those impacted, USA North 811 established a toll-free call center through IDX and provided additional information on their website. Employees can contact IDX representatives for help and guidance. USA North 811 assures there is no current evidence of data misuse but remains vigilant in protecting personal information.
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