On May 2, 2024, Umeå University in Sweden experienced a significant cyberattack that was first detected by its Information Technology Services (ITS) during routine log analysis at 08:30. The attack prompted the university to implement heightened security measures, which have led to some disruptions affecting the systems and digital tools relied upon by university staff and students. The institution has responded quickly by engaging external cybersecurity experts to assist in containing the attack and mitigating its effects.
As the university and its specialists work to control and resolve the cyber incident, several impacts have been noted across campus IT infrastructure. For instance, access to the university’s VPN now requires Multi-Factor Authentication (MFA) to function properly. Additionally, there have been partial shutdowns of various university systems, which are likely to cause intermittent disruptions to normal operations.
Despite these challenges, certain key services remain operational. Communications via email and the Microsoft 365 digital collaboration platform are still available, allowing some semblance of normalcy in day-to-day academic and administrative activities. This has been crucial in maintaining a level of continuity amid the ongoing troubleshooting and recovery efforts.
The university has set up a dedicated webpage on its IT status site, which provides ongoing updates and information regarding the cyberattack. It is vital for students, faculty, and staff to stay informed about the situation as it evolves and to adhere to any new security protocols implemented. This incident underscores the importance of robust cybersecurity measures and the need for constant vigilance against such serious threats.