TOTVS, a Brazilian technology company, confirmed on Monday, September 30, 2024, that it was responding to a cyberattack targeting its digital infrastructure. The company followed its pre-established safety protocols to mitigate the attack’s impact. Although rumors had circulated regarding a ransomware attack, TOTVS did not immediately confirm the extent of the breach or whether it affected its customer base. The BlackByte ransomware group claimed responsibility for the attack, providing evidence of leaked data that resulted from the encryption process.
In its statement to the public, TOTVS assured stakeholders that it had taken swift and diligent actions to ensure the continuity of its services. The company did not disclose specific details about the attack’s impact but emphasized its commitment to data protection and security. As a response, TOTVS continued to monitor its systems closely to prevent any further threats. The company also reassured customers that it was adhering to its cybersecurity protocols while addressing the ongoing situation.
Despite the attack, the company highlighted that customer services remained operational. However, it did not reveal if the breach had reached any of its clients’ sensitive data. This attack on a prominent technology company underscores the growing threat faced by firms in the technology and cybersecurity industries, where attacks are more frequent due to their critical role in the market. The company’s transparency in communication was aimed at ensuring stakeholders remained informed while it worked with experts to manage the incident.
TOTVS’ response was in line with industry standards, where data security is a top priority. The company’s emphasis on transparency and responsibility during the incident reassured its stakeholders that steps were being taken to address the attack effectively. However, the breach is part of a broader trend of increasing cybersecurity threats, including recent incidents involving other firms in the technology sector, highlighting the need for continuous vigilance and proactive measures to combat such attacks.
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