Swinomish Casino & Lodge in Anacortes, Washington, abruptly closed on April 5th, citing technical issues without providing further details. Customers were left bewildered, with calls and emails to the casino going unanswered. Visitors like Haley Cavanaugh, who had made reservations for her boyfriend’s birthday, expressed frustration over the lack of communication about the closure.
On Thursday, the casino updated its website, revealing that the closure was due to a cybersecurity incident affecting their operations. While the lodge and RV park remain open, the casino and restaurants are temporarily closed. The statement assured guests that they are working with law enforcement and cybersecurity experts to investigate the incident and will provide updates as they restore operations.
The casino apologized for any inconvenience caused and assured guests that they would receive refunds for impacted lodge reservations. However, there is no estimated timeline for when the facilities will reopen. The investigation aims to determine the scope of the issue and whether any data was compromised, with a commitment to promptly notify affected individuals if necessary.