Seattle Public Library encountered a ransomware attack shortly before planned maintenance, resulting in significant disruption to its technology systems. The attack impacted various services, including computer access, online catalogs, and e-resources such as e-books and e-audiobooks. Despite efforts to mitigate the attack by engaging third-party forensic specialists and law enforcement, patrons are currently unable to access affected services.
The library remains committed to ensuring patron privacy and security while working diligently to assess the nature and impact of the ransomware event. Although an estimated time for resolution has not been provided, the library continues to update patrons on progress. In the meantime, physical materials remain accessible for patrons to borrow, although placing new holds is temporarily unavailable.
As the library manages a backlog of returned and newly delivered items, patrons should expect delays in processing. Additionally, the library plans to introduce a new summer hours schedule at several locations across the city to better serve the community during the summer months. Despite the challenges posed by the ransomware attack, the Seattle Public Library remains committed to restoring its technology systems and serving the community to the best of its ability.
