Santa Rosa City Schools is reaching out to inform you of a recent security incident that has come to our attention. Our investigation revealed potential unauthorized access to an employee email account, prompting immediate action to secure our systems. Although we cannot definitively confirm whether any information was viewed or accessed, we take this matter seriously and have engaged a third-party cybersecurity firm to conduct a thorough assessment.
In light of this incident, we understand the importance of safeguarding your personal information. As a precautionary measure, we are offering you a complimentary one-year membership to Experian’s IdentityWorksSM program. This service is designed to help detect and address any potential misuse of your information, providing you with added peace of mind during this time of uncertainty.
We recognize the inconvenience and concern that incidents like this may cause, and we sincerely apologize for any disruption to your peace of mind. Our commitment to protecting your privacy remains unwavering, and we are actively working to enhance our security measures to prevent similar occurrences in the future.
If you have any questions or require further assistance, please do not hesitate to contact us at 866-383-2534. Our dedicated team is available Monday through Friday, from 8:00 a.m. to 8:00 p.m., Central Time, excluding major U.S. holidays.
Once again, we apologize for any inconvenience this incident may have caused and thank you for your understanding and cooperation in this matter.
