The municipality of Saint-Philippe, located in the south-east of the department and de la region de The Reunion, is currently grappling with a severe digital crisis, with several key services of the City Council rendered inoperative and unavailable. Notably, services related to civil status and the electoral office have been affected, prompting the municipality to file a complaint with the Gendarmerie. In response to this cyberattack, the staff of the City Council has mobilized fully, enlisting the assistance of a cybersecurity expert company to manage the situation and conduct associated digital investigations. Their primary focus is on restoring the affected services and ensuring that normal operations resume as swiftly as possible.
Despite the disruption caused by the cyberattack, the municipality is determined to maintain communication and support for its residents. Telephone and physical reception services at the town hall continue to operate at their usual times, providing a crucial point of contact for citizens seeking assistance or information. This commitment to maintaining accessibility underscores the municipality’s dedication to serving its community even in the face of adversity.
The collaboration between the City Council and cybersecurity experts highlights the seriousness of the situation and the concerted effort being made to address it effectively. By leveraging external expertise in cybersecurity and digital forensics, the municipality aims to not only mitigate the immediate impact of the attack but also strengthen its defenses against future threats. This proactive approach reflects a commitment to safeguarding the digital infrastructure and services essential for the functioning of the local government and the well-being of its constituents.
As the investigation and restoration efforts continue, the municipality remains vigilant and transparent in its communication with residents. Regular updates on the progress of restoring digital services and enhancing cybersecurity measures are provided to keep the community informed and reassured. Through this collaborative and transparent approach, the municipality of Saint-Philippe demonstrates its resilience in the face of adversity and its unwavering dedication to serving and protecting the interests of its residents.