Oxford County Mental Health Services recently experienced a data breach that may have exposed sensitive patient information. On May 30, 2024, Oxford County detected suspicious activity in the email account of a clinical worker. A forensic investigation revealed that an unauthorized individual accessed the account between May 21 and May 31, 2024, potentially compromising emails containing personal data such as names, Social Security numbers, and clinical notes.
In response to the breach, Oxford County quickly disabled the compromised account, changed its password, and launched an investigation to secure its systems. The organization is also reviewing its security policies to prevent future incidents and implementing additional safeguards like multi-factor authentication. Furthermore, Oxford County is notifying relevant state and federal regulators about the breach as required by law.
To help protect affected individuals, Oxford County is offering 12 months of complimentary credit monitoring services through Experian. Affected individuals are encouraged to enroll in these services and monitor their accounts for any signs of identity theft or fraud. Detailed instructions for enrollment and tips for safeguarding personal information are included in the notification letter sent by Oxford County.
Oxford County emphasizes its commitment to protecting patient information and is taking steps to prevent similar incidents in the future. The organization urges all affected individuals to remain vigilant by reviewing account statements and credit reports regularly and to take advantage of the resources provided to safeguard their information.
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