oneZero has notified affected individuals about a recent security incident involving personal information. The breach, detected around February 29, 2024, led to unauthorized access to names, addresses, and Social Security numbers. Although there’s no evidence of misuse, oneZero is offering free two-year identity protection services through IDX to safeguard affected individuals.
The company acted swiftly to secure the compromised information and initiated a thorough investigation with cybersecurity experts. Customers are encouraged to enroll in the provided identity protection services by September 21, 2024, to benefit from credit monitoring, dark web monitoring, and identity theft insurance. They should also remain vigilant by reviewing their accounts regularly and ordering free annual credit reports.
oneZero advises individuals to take additional steps such as placing fraud alerts and security freezes to further protect their credit. For more information or to report any suspicious activity, customers can contact the FTC, state Attorney General’s offices, or the credit reporting agencies listed.
The company remains committed to improving its security measures and apologizes for any inconvenience caused by this incident. For questions or assistance, customers can reach out to IDX or oneZero’s support channels.
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