OE Federal Credit Union (OEFCU), a trusted financial institution, recently encountered a concerning cybersecurity incident that has prompted immediate action and proactive measures to safeguard its members’ personal information. Detected around October 28, 2023, unauthorized access to OEFCU’s network triggered swift responses, including enhanced network security protocols and a comprehensive investigation.
After thorough forensic analysis, conducted until April 1, 2024, it was determined that certain files containing personal information may have been accessed by an unauthorized party between August 19, 2023, and October 29, 2023. While there is currently no evidence of identity theft or financial fraud arising from this incident, OEFCU is taking no chances. As a proactive measure, affected individuals are being offered a complimentary 12-month membership to Experian IdentityWorksSM, providing essential identity theft protection.
In addition to this, OEFCU is advising affected individuals to take precautionary steps such as placing a Fraud Alert and Security Freeze on their credit files. They are also encouraged to obtain a free credit report and maintain vigilant monitoring of their financial accounts to mitigate any potential risks. These actions are part of OEFCU’s commitment to safeguarding the privacy and security of its members’ personal information.
Despite the unfortunate incident, OEFCU reassures its members of its unwavering dedication to their financial well-being. The institution deeply regrets any inconvenience caused and extends its sincerest apologies. To address any concerns or inquiries arising from this incident, OEFCU has established a dedicated toll-free response line staffed by knowledgeable professionals. Members are encouraged to reach out for assistance or clarification regarding the incident and the protective measures in place.
As OEFCU continues to prioritize the security and privacy of its members’ information, it remains vigilant in evaluating and enhancing its internal controls and security measures. The institution’s commitment to maintaining the trust and confidence of its members remains steadfast, and it remains dedicated to providing exemplary service while ensuring the highest standards of data protection and privacy.
