Mystic Valley Elder Services recently reported a data breach that potentially compromised sensitive personal information. On April 5, 2024, the organization detected suspicious activity on its computer network and promptly initiated an internal investigation. This led to the discovery that a third party had accessed and possibly acquired certain files containing personal data from their systems.
The forensic investigation confirmed that the exposed files included names, dates of birth, Social Security numbers, health insurance information, and medical details of affected individuals. To address the breach, Mystic Valley Elder Services took immediate steps to secure their systems and notified law enforcement. They are also working with a forensic security firm to ensure the ongoing protection of their computer systems.
In response to the breach, the organization is offering affected individuals a complimentary two-year membership to Experian IdentityWorks Credit 3B. This service helps monitor for misuse of personal information and provides identity protection. Although no instances of fraud or identity theft have been reported, the service is provided as a precaution to help individuals safeguard their information.
Mystic Valley Elder Services has encouraged individuals to take advantage of the free credit monitoring and provided additional information on preventing identity theft. The organization remains committed to improving security measures to prevent future incidents and is offering guidance on steps individuals can take to protect themselves.
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