Mueller Water Products, Inc. has recently informed the Attorney General of Vermont about a data breach that may have compromised sensitive personal identifiable information within its systems. This breach was detected in late October 2023 when Mueller noticed suspicious activity on its computer network, prompting an immediate investigation to determine the nature and scope of the incident. The findings revealed that between October 25 and October 26, 2023, an unauthorized actor may have accessed and exfiltrated sensitive personal information, including names and Social Security numbers, potentially affecting numerous individuals.
Following the incident, Mueller undertook a thorough review of the compromised data to identify which specific information was impacted and to ascertain the identities of those affected. Recognizing the gravity of the situation, the company prioritized communication with the impacted individuals to keep them informed of the breach and the types of information that may have been exposed. This careful assessment aimed to provide transparency and reassurance to those affected by the breach, highlighting the company’s commitment to data security and customer trust.
On August 16, 2024, Mueller began mailing notification letters to individuals whose information was potentially compromised, offering them a list detailing the specific types of sensitive information at risk. Alongside this notification, the company is providing complimentary credit monitoring services to assist individuals in monitoring their personal information and safeguarding against potential identity theft. By offering these services, Mueller seeks to empower affected individuals with the tools needed to protect themselves from the implications of the breach.
Founded in 1857 and headquartered in Atlanta, Georgia, Mueller Water Products has established itself as a key manufacturer and marketer of products for water transmission, distribution, and measurement in North America. The company’s extensive portfolio includes engineered valves, fire hydrants, metering products, and software technology designed to enhance operational efficiencies for municipalities. As Mueller continues its efforts to investigate the breach and enhance its cybersecurity measures, it remains committed to protecting customer data and maintaining transparency throughout the resolution process.
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