Mount Carmel Care Center (Mt. Carmel), located in Massachusetts, has issued a notice concerning a significant data security breach that occurred between August 17, 2023, and October 15, 2023. During this period, the center’s computer network was accessed by an unauthorized actor, resulting in the copying of a substantial amount of sensitive information. An investigation into the breach, which concluded on June 6, 2024, revealed that a range of personal and medical data was compromised, including dates of birth, health insurance subscriber numbers, medical records, Social Security numbers, and financial details.
The exposed data encompasses various types of information, such as treatment records, prescription details, Medicare and Medicaid identification, and payment card information. The center’s immediate response involved securing the network and working with forensic specialists to understand the breach’s scope and impact. Mt. Carmel has since undertaken a comprehensive review of its cybersecurity policies and procedures, aiming to strengthen its defenses and prevent future incidents.
In addition to the internal review, Mt. Carmel has notified federal law enforcement and relevant regulatory agencies about the breach. These steps are part of the center’s commitment to transparency and compliance with legal requirements. The organization is actively working on implementing new cybersecurity measures and updating its security practices to address vulnerabilities and enhance protection against similar threats in the future.
Mt. Carmel advises individuals who may be affected by this breach to stay alert for potential signs of identity theft and fraud. It is recommended that individuals closely monitor their account statements, explanation of benefits statements, and check their credit reports regularly for any unusual or suspicious activity. Taking these precautions can help detect and address any misuse of personal information at an early stage.
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