On June 6, 2024, the Mobile County Health Department (MCHD) detected unusual activity on its computer network, prompting an immediate shutdown of all Health Department systems to protect data and investigate the incident. The nature and severity of the cyber incident remain unclear, but the department is working closely with IT security consultants to evaluate the situation and restore its network. All relevant authorities have been informed, and the impact of the incident is still being assessed.
Despite the ongoing investigation and system shutdown, MCHD assured that essential services would continue with potential modifications. Dr. Kevin Michaels, Mobile County Health Officer, emphasized that patient care and community services remain a priority, and the department plans to resume normal operations as quickly as possible. Public updates will be provided as more information becomes available.
By June 10, 2024, MCHD had made significant progress in restoring services. The pharmacy was back online, processing prescriptions, and the central appointments office was operational, allowing patients to schedule appointments. The department remains committed to fully restoring all systems for the community.
The situation is evolving, and MCHD continues to collaborate with IT security experts to ensure a comprehensive restoration of its network. The department has expressed gratitude for the community’s patience and support during this period and is working diligently to return to normal operations.
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