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Home Incidents

Microsoft Outage Hits Services

May 23, 2024
Reading Time: 2 mins read
in Incidents
Microsoft Outage Hits Services

A widespread Microsoft outage has disrupted several key services, including Bing.com, Copilot for web and mobile, Copilot in Windows, ChatGPT internet search, and DuckDuckGo. The outage, which began around 3 AM EDT, has primarily impacted users in Asia and Europe. Users attempting to access Bing.com are encountering either blank pages or a 429 HTTP code error, although direct Bing searches are still functional. However, the outage seems isolated to the homepage, as searches can still be conducted using Bing through alternative URLs.

Moreover, Copilot, both on the web and in the Windows application, remains completely offline. This extended to third-party platforms like ChatGPT internet search and DuckDuckGo, which rely on the Bing API for their functionality. DuckDuckGo users are met with error messages when attempting to load search results. Despite the disruptions, Microsoft has yet to provide official commentary on the situation. However, OpenAI, responsible for ChatGPT internet search, acknowledged the issue on its support page.

Microsoft has since issued a confirmation of the problem, specifically addressing difficulties with accessing the Microsoft Copilot service. They have assured users that they are actively investigating the cause of the outage. For additional information, users are directed to check the admin center under CP795190. The outage underscores the dependence of various services on Microsoft’s infrastructure and highlights the broader implications of disruptions in technology ecosystems. Users are advised to monitor updates from Microsoft for further developments on the issue.

Reference:
  • Microsoft Outage Hits Bing, Copilot, DuckDuckGo and ChatGPT Internet Search

Tags: ChatGPTCyber Attackscyber incidentsCyber Incidents 2024Cyber RiskDuckDuckGoMay 2024MicrosoftOutageWindows
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