Microlise, a telematics company, has experienced a significant cyber attack that has disrupted a large portion of its services, particularly affecting fleet tracking capabilities.
The board of Microlise has taken immediate action by appointing external cybersecurity specialists to investigate the nature and extent of the incident. The company is making every effort to bring the impacted services back online as quickly as possible.
In the wake of the attack, Microlise has also reached out to relevant regulators and law enforcement agencies, including the UK’s Information Commissioner’s Office, to ensure compliance and proper communication regarding the situation. In its communications, Microlise has expressed its awareness of data protection obligations but noted that it is too early to determine the full impact of the incident on personal data.
The company reassured its stakeholders that it has cyber insurance and is currently in discussions with its insurance provider regarding potential claims. Notably, Microlise indicated that it does not expect this cyber attack to materially affect its financial forecasts or overall business position, providing a degree of reassurance to its customers and partners. Microlise plays a crucial role in the UK logistics sector, providing technology solutions to over 400 fleets, including a significant share of the grocery retail market.
The attack has notably impacted DHL’s tracking services, which rely on Microlise’s technology, leading to disruptions in deliveries, particularly for Nisa stores. A spokesperson for DHL confirmed that while the incident has affected their tracking capabilities, their own systems remain operational, and they have implemented safeguarding measures to mitigate any potential customer impact.
Experts in cybersecurity have weighed in on the incident, highlighting the vulnerabilities inherent in interconnected systems. Robert Cottrill, technology director at ANS, emphasized that this attack serves as a stark reminder of the importance of robust cybersecurity practices among partners within supply chains.
The incident underscores that organizations must continuously evaluate and strengthen their cybersecurity strategies and incident response plans to protect against the evolving threat landscape in the digital space.
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