Telecommunications company Magnet+ is currently investigating a potential security breach that occurred on April 8th, which might have exposed sensitive personal information of both staff and customers. The breach was detected by the company’s internal IT security systems, which prompted immediate action to isolate and disconnect potentially affected servers from the network. Despite this prompt response, there is concern that personal details such as names, addresses, email addresses, telephone numbers, service details, and bank information of employees and customers could have been accessed.
Following the detection of the breach, Magnet+ took swift steps to mitigate the risk, ensuring that all back-office systems impacted by the incident were quickly restored to full operation. The telecommunications network and services provided by Magnet+ were not affected, indicating that the breach was contained to non-critical systems. The company has been proactive in communicating with affected individuals, informing them of the breach in compliance with Data Protection Commission requirements and advising them on measures to protect themselves from potential phishing scams and other malicious activities.
Magnet+ has also reached out to former employees and customers whose information might have been at risk, urging them to be vigilant for any suspicious activities in their emails or other online accounts. Additionally, they recommended that all individuals who had their data compromised change their passwords, especially if the same credentials are used across multiple platforms. This includes social media accounts and online banking apps, where unauthorized access could lead to further personal or financial harm.
The incident has drawn the attention of the Data Protection Commission (DPC), which is actively working with Magnet+ to address the situation. Magnet+ has engaged third-party forensic and cybersecurity specialists to thoroughly investigate the breach and determine the extent of any data compromise. As a provider of crucial telecommunications and security services across Ireland, Europe, and the US, the breach at Magnet+ underscores the ongoing challenges that companies face in protecting sensitive data against increasingly sophisticated cyber threats.