Hands, an organization in North Bay, Ontario, dedicated to providing support services for developmental disabilities, recently experienced a cyber attack. In response, immediate measures were taken to isolate systems and contain the threat, with the engagement of leading third-party cybersecurity experts for assistance and forensic investigation. Fortunately, the swift actions of the IT team and external experts resulted in minimal impact on client services, allowing for the return of systems to support operations.
Currently, a forensic investigation is underway to determine the extent of the incident, with a commitment to notify affected individuals promptly if personal information is found to be compromised. The organization has also notified relevant authorities and is fully cooperating with their investigation. With a primary mission of aiding those in need and fostering positive change within communities, Hands emphasizes the seriousness of information security and is prioritizing the investigation accordingly.
Despite the challenges posed by the cyber attack, Hands remains dedicated to its core mission of providing invaluable support services and making a positive impact on the lives of individuals and families. The incident underscores the importance of robust cybersecurity measures and proactive response strategies in safeguarding sensitive information and ensuring uninterrupted service delivery to those in need. As the investigation progresses, Hands reaffirms its commitment to transparency and accountability in addressing the aftermath of the cyber incident.
