Grand Traverse County, Michigan, grapples with the aftermath of a ransomware attack, launching investigations aided by the FBI and Michigan State Police. Unusual network activities were detected by the county early on Wednesday morning, prompting officials to shut down county and Traverse City offices as a precaution. Although emergency services remain functional, the absence of technology disrupts documentation and response procedures for law enforcement and first responders.
Law enforcement, including central dispatch, fire, and EMS, continue to operate, albeit with significant changes in their workflow due to the cyber attack. Access to essential systems like the Law Enforcement Information Network (LEIN) and computer-aided dispatch (CAD) is compromised, affecting the efficiency of tasks such as license plate checks and insurance verification. With the CAD system offline, deputies resort to manual documentation, tracking calls and incidents through spreadsheets to maintain essential records.
The limitations imposed by the cyber attack are felt keenly during routine operations, with deputies unable to access critical tools for verifying licenses or locating fellow officers. Despite these challenges, law enforcement remains committed to delivering quality service to the community, adapting workflows and procedures to ensure public safety. Deputy Miller emphasizes that despite the disruptions, their dedication to serving civilians remains unwavering, reflecting a resilient spirit in the face of adversity.
