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Home Incidents

General Motors Customer Accounts Compromised

July 10, 2024
Reading Time: 3 mins read
in Incidents
General Motors Customer Accounts Compromised

General Motors (GM) has disclosed a significant cybersecurity incident involving a credential stuffing attack on its accessories website, impacting approximately 65 customer accounts. The attack, which GM discovered on May 24, 2024, had its origins around May 18 and involved the use of login credentials obtained from an unrelated data leak. This method, known as credential stuffing, exploits reused usernames and passwords across different accounts. While GM confirmed that the compromised accounts faced potential access to personal details such as names, phone numbers, addresses, and partial credit card information (specifically the last four digits), critical data such as social security numbers and driver’s license details remained secure and unaffected.

In response to the breach, GM has taken immediate steps to mitigate the impact, including refunding any unauthorized transactions made on the compromised accounts. The company is also bolstering its cybersecurity defenses and conducting a thorough investigation into the incident to understand its full scope and prevent future breaches. This incident underscores the persistent and evolving nature of cyber threats faced by large corporations, particularly in the automotive sector, which has increasingly become a target for cybercriminals due to its extensive digital footprint and interconnected ecosystem of suppliers and customers.

The breach at GM follows closely on the heels of a cyber attack on CDK Global, a provider of software solutions for automotive dealership operations, which led to disruptions across its customer base in the United States. These incidents highlight vulnerabilities in the automotive industry’s digital infrastructure and supply chain, prompting industry-wide reassessments of cybersecurity practices and resilience strategies. GM’s proactive response, including transparency in communicating the incident and swift remedial actions, underscores its commitment to safeguarding customer data and maintaining trust amidst heightened concerns over data privacy and security breaches.

As GM continues to address the fallout from the credential stuffing attack, industry experts emphasize the importance of robust cybersecurity frameworks, including multi-factor authentication and regular security audits, to mitigate risks associated with credential-based attacks.

Reference:
  • General Motors Faces Credential Stuffing Attack Compromising Customer Accounts
Tags: CDK Globalcyber incidentsCyber Incidents 2024Cyber threatsGeneral MotorsGMJuly 2024supply chainUnited StatesWebsite
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