Frontier Communications, a major telecom provider in the U.S., is grappling with the aftermath of a recent cyberattack that breached some of its IT systems. The company took swift action, partially shutting down systems to thwart lateral movement by the cybercriminals, leading to operational disruptions. While Frontier acknowledges that the attackers accessed some personally identifiable information (PII), they have not disclosed whether it pertains to customers, employees, or both.
The cyber incident prompted Frontier to initiate containment measures and restore its core IT systems affected during the attack. Despite these efforts, customers have reported ongoing connectivity issues, with some experiencing Internet outages and encountering difficulties accessing support services. Frontier is working diligently to address technical challenges and reassure users of the safety of their network infrastructure.
Amidst the ongoing investigation, Frontier has engaged cybersecurity experts and notified law enforcement authorities. While the company does not anticipate a significant impact on its financial condition or operations, it continues to assess the situation and remains vigilant. Despite attempts to reach Frontier for comment, a spokesperson was not immediately available, underscoring the severity and complexity of the cyber incident.