Essent has informed its customers about a data breach at AddComm, a company that sends paper mail on its behalf, following a ransomware attack on May 17. The attack has raised concerns about the potential exposure of sensitive customer information. Currently, there are no indications that any data has been published or sold, and an investigation by AddComm is underway to determine the specifics.
In response to the breach, Essent has temporarily halted data connections with AddComm and notified the relevant authorities. The company is taking precautionary measures to protect its customers and has emphasized the importance of being vigilant against phishing messages and phone scams. Essent reassured customers that they will be informed if their data is found to be compromised.
The breach primarily affects customers who have opted to receive physical mail instead of emails. Essent processes various documents, including tax assessments, bills, and reminders, through AddComm, which handles data for around sixty municipalities and other commercial entities. This incident highlights the potential broader impact on multiple clients and underscores the importance of robust cybersecurity measures.
As the investigation continues, Essent remains focused on transparency and customer protection. The company is committed to addressing the breach’s fallout and enhancing its security protocols to prevent future incidents, ensuring the safety and privacy of its customers’ information.
