Senior Choice, Inc. disclosed a data incident that occurred in April 2023, confirming its discovery of suspicious activity on April 24, affecting internal systems used for business operations. Immediate measures were taken to contain the situation and enhance computer system security. The company, dedicated to senior care, enlisted industry professionals in data privacy and security to lead the investigation, response, and reporting to relevant government agencies, including law enforcement. While the investigation is ongoing, evidence suggests unauthorized access to internal systems between April 18 and April 24, 2023.
The scope of potentially affected information is broad, including personal details like name, address, birth date, and medical information such as diagnosis and treatment records. Fortunately, systems directly related to resident care were unaffected, ensuring continuity in the care and services provided to residents. Despite the ongoing investigation, specific individuals impacted and the extent of information accessed remain unknown. As a precautionary measure, Senior Choice is issuing notices to potentially affected individuals, urging vigilance against identity theft and fraud.
In light of the incident, affected individuals are advised to review account statements and explanation of benefits forms for suspicious activity. The company encourages additional monitoring through free credit reports, as U.S. law entitles individuals to one free credit report annually from each major credit reporting bureau. Senior Choice reassures its commitment to resolving the situation, securing affected systems, and supporting those potentially impacted by the data breach.
