Jake’s 58 casino in Islandia, New York, has remained closed for a third consecutive day due to a “cybersecurity event” that occurred at Everi Games Inc., the Las Vegas-based company responsible for operating New York’s video lottery machines.
Furthermore, this sudden shutdown has prompted state Gaming Commission officials to launch an investigation into the service interruption, which also affected the Resorts World Hudson Valley casino in Newburgh, although it has since reopened. While the New York State Gaming Commission assures that personal identifiable information wasn’t compromised, the exact cause and resolution timeline of the “cybersecurity event” remain uncertain.
The situation has caused concern for Suffolk OTB officials, as Jake’s 58 casino typically generates over $700,000 in daily profits for the organization. The closure’s impact on revenue is still uncertain, with officials hopeful that the casino will reopen once the issues are resolved by the external vendor, Everi Games Inc.
While waiting for the casino’s reopening, customers expressed frustration and disappointment, as some had traveled to the casino based on news reports suggesting it would be open. The investigation into the source of the cybersecurity issue continues, with hopes that it will be resolved swiftly to minimize disruptions for patrons and revenue losses for the casino.