A cyberattack has taken down the messaging system of France’s Hautes-Pyrénées Department, causing significant disruption since Thursday morning. The department has urged users to contact their services through alternative channels, such as telephone or the online messaging platform, until the issue is resolved. The notification was posted on the department’s website, informing residents and businesses about the temporary outage. The message reassured the public that other communication methods remain functional and that the department is actively working on the restoration.
Pascal Saurel, the general director of services for the Hautes-Pyrénées Department, confirmed the incident, explaining that the attack targeted the department’s messaging system, which has been inoperative since Thursday. Saurel reassured citizens by stating that the issue was isolated to the messaging system and that the department’s cybersecurity protocols had swiftly detected the breach. He emphasized that the attack had been contained and that no further systems had been compromised.
In a bid to calm any concerns, Saurel clarified that there had been no ransom demand or extortion involved. The department is currently working to restore the messaging service as quickly as possible, with a target for completion by early next week. Additionally, the department is collaborating with its service provider from the national agency for the security of information systems (ANSSI), who will intervene on Tuesday to assist in the restoration process. Saurel expressed confidence that the situation would be resolved promptly without significant impact on the department’s operations.
The cyberattack highlights the increasing vulnerability of local government systems to online threats. While the Hautes-Pyrénées Department has taken swift action to contain and address the issue, it also serves as a reminder of the importance of robust cybersecurity measures for public institutions. As authorities continue to monitor the situation, residents and businesses are advised to use alternative contact methods until the messaging system is fully restored.
