Cultura, a French cultural products retailer, announced a data breach on September 10, 2024, after one of its service providers was targeted by cybercriminals. The breach affected the personal information of 1.5 million customers, with details such as names, phone numbers, email addresses, postal addresses, and the contents of customer orders exposed. However, the company assured customers that no passwords or banking data were compromised in the incident.
The data theft was part of a broader trend of cyberattacks, with a similar breach reported by household appliance and multimedia retailer Boulanger. The stolen data from both companies appeared for sale on dark web forums, prompting concerns about the resale of personal information. Cultura, in response, filed a complaint with law enforcement and began working closely with relevant authorities to investigate the breach.
Despite the severity of the attack, Cultura assured customers that their financial data remained safe. The company encouraged customers to remain alert to potential phishing attempts and other fraud risks. As a precautionary measure, Cultura recommended that affected individuals monitor their online accounts for any unauthorized activity and report any suspicious occurrences to the appropriate authorities.
In the wake of the breach, Cultura has taken steps to strengthen its cybersecurity measures and prevent similar incidents in the future. The company expressed its commitment to transparency, offering further updates to affected customers and collaborating with the authorities to address the situation. Customers who wish to learn more about the breach or seek clarification were advised to contact Cultura’s data protection officer directly.
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