Microsoft has successfully resolved a compatibility issue that was preventing upgrades to Windows 11 23H2. The problem arose from an anomaly caused by Windows Copilot on multi-monitor systems, making desktop icons move unpredictably. This known issue affected home users running Windows 10 22H2, Windows 11 22H2, and Windows 11 23H2. However, it did not impact managed devices in enterprise settings where Copilot had not been deployed yet.
To address the issue, Microsoft applied a compatibility hold preventing users with affected Windows 10 and Windows 11 devices from updating to Windows 11 23H2. The company has now lifted this hold, making Windows Copilot available on systems with no other compatibility concerns. Eligible Windows 10 and Windows 11 devices, without additional safeguards, can now proceed with the upgrade to Windows 11, version 23H2. Microsoft notes that the update might take up to 48 hours to be offered, suggesting a device restart to expedite the process.
In addition to this resolution, Microsoft has been actively addressing other issues, such as Sysprep Windows validation errors on Windows 10 22H2 systems and bugs causing errors during the installation of security updates. The company remains committed to delivering a seamless experience for users by promptly identifying and resolving any emerging concerns
