Calibrated Healthcare, LLC, based in Canada, has recently disclosed a significant data breach impacting sensitive patient information. The breach, detected on February 26, 2024, involved unauthorized access to the company’s network, where files containing names, Social Security numbers, dates of birth, medical diagnoses, treatment details, health insurance information, and driver’s license numbers were compromised. The unauthorized access occurred between February 25 and February 26, 2024, leading to the potential copying of critical data.
Upon discovering the breach, Calibrated Healthcare promptly initiated a comprehensive investigation and began notifying affected individuals on May 1, 2024. The company has offered 12 to 24 months of free credit monitoring and identity protection services through Epiq to help those impacted. Despite the breach, there is no current evidence linking the compromised data to identity theft or fraud.
In response to the incident, Calibrated Healthcare has strengthened its network security protocols and is conducting a thorough review of its security policies and procedures. The company has also intensified its security audits and vulnerability assessments and enhanced its employee training programs to prevent future breaches.
Affected individuals are advised to remain vigilant by enrolling in the offered credit monitoring services, regularly reviewing their financial accounts for unauthorized transactions, and monitoring their credit reports. Calibrated Healthcare has expressed regret for any inconvenience caused and is committed to safeguarding personal information while taking all necessary steps to avoid future incidents. For additional support, individuals can contact the company’s dedicated response team through the details provided in the notification letters.
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