On March 24, 2024, CAI Technologies identified suspicious activity on its network, indicating an attempt by an unauthorized third party to infiltrate their systems. Upon detection, CAI promptly engaged a specialized incident response vendor to conduct a thorough forensic investigation. The investigation, still ongoing, revealed that personal information, including Social Security numbers, addresses, and financial data, may have been accessed by the threat actor. While there is currently no evidence of misuse of this sensitive information, CAI is notifying affected individuals out of an abundance of caution.
In response to the incident, CAI has implemented additional security measures, including enhanced monitoring tools, to prevent further unauthorized access. The company remains committed to protecting personal information and is taking all necessary steps to mitigate future risks. CAI is also providing affected individuals with access to credit monitoring services at no charge for twenty-four months. This includes proactive fraud assistance to help address any concerns or potential issues related to identity theft or fraud.
CAI advises all affected individuals to remain vigilant against identity theft and fraud by regularly reviewing their account statements and credit reports. They recommend contacting financial institutions and major credit bureaus to inform them of the breach and consider placing a fraud alert on their credit file. Enrolling in the provided credit monitoring services will offer additional protection and peace of mind for the next twenty-four months.
