Bluestone Bank has recently notified customers of a data breach involving personal information. On May 21, 2024, an employee improperly accessed customer data and may have shared it with an unauthorized third party. The issue was identified on June 4, 2024, due to a procedural error, leading to inadvertent disclosure of sensitive information.
The affected personal information includes names, addresses, Social Security numbers, date of birth, transactional information, and debit card and account numbers. Bluestone Bank acknowledges the seriousness of this incident and is deeply apologetic for any distress it may cause.
To address the breach, the bank has reinforced the importance of safeguarding customer information with its staff and has taken steps to improve security procedures. Customers are advised to remain vigilant by monitoring their account activity, reporting any suspicious transactions, and utilizing fraud alerts or security freezes if needed.
Bluestone Bank encourages customers to review their credit reports regularly and take steps to protect themselves against identity theft. The bank has provided resources for obtaining free credit reports and has offered guidance on reporting identity theft incidents to the Federal Trade Commission (FTC).
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