On August 6, 2024, Blue Ridge Water Solutions, based in Augusta, Maine, publicly disclosed a significant data breach involving its corporate network, which is separate from its water management and delivery systems. The breach was initially detected on July 23, 2024, when unusual activity within the network was identified. In response, the company promptly enacted its established response protocols to contain the breach and began a thorough investigation with the help of a specialized cybersecurity firm. Law enforcement agencies were notified, and Blue Ridge Water Solutions is actively cooperating with their inquiries to resolve the situation.
The investigation revealed that unauthorized actors had accessed files stored on certain servers within the company’s network. These files contained sensitive information, including the name and Social Security number of a Maine resident. To address the breach, Blue Ridge Water Solutions is sending notification letters to the affected individual via United States Postal Service First-Class mail, in accordance with Maine’s data breach notification laws (Me. Rev. Stat. Ann. tit. 10 § 1348(1)). As part of their remediation efforts, the company is offering a year of complimentary credit monitoring and identity protection services through CyEx Identity Defense Total to help mitigate potential risks for the impacted individual.
To further assist those affected and ensure transparency, Blue Ridge Water Solutions has set up a dedicated toll-free incident response line. This line is intended to provide support and answer any questions residents may have regarding the breach and its potential impacts. The company is also taking comprehensive measures to strengthen its security infrastructure and prevent future breaches. These measures include enhancing current security protocols, conducting regular security audits, and investing in advanced threat detection technologies.
The incident highlights the critical need for robust cybersecurity measures and the importance of swift response actions in the event of a data breach. Blue Ridge Water Solutions remains committed to working closely with law enforcement and cybersecurity professionals to thoroughly investigate the breach, address any vulnerabilities, and safeguard the personal information of its clients and employees. As the situation develops, the company will continue to update affected parties and the public on any new findings and actions taken.
Reference:
