CardioComm Solutions, a prominent Canadian provider of consumer and professional-grade heart monitoring technologies, has been hit by a significant cybersecurity incident, leading to a major disruption of its business operations. The Toronto-based company revealed that the incident occurred on its servers and anticipates that the impact will last for several days, possibly even longer.
As a result of the attack, CardioComm’s website is currently inaccessible, and customers are being informed of the downtime to their services. The outage has affected a range of products, including the HeartCheck CardiBeat, a handheld electrocardiogram (ECG) monitor that connects to users’ smartphones via Bluetooth, allowing them to transmit results to healthcare professionals.
Additionally, the Global Cardio 3 software, which is widely used in the medical diagnostic industry to record patient ECGs and generate reports, and CardioComm’s Home Flex software for consumers to upload and share their heart readings, have also been impacted.
CardioComm’s CEO, Etienne Grima, has not yet responded to inquiries from TechCrunch regarding the incident, leaving many concerned about the full extent of the damage and the potential implications for those relying on their heart monitoring devices for at-home testing. The company has not disclosed specific details about the nature of the security breach but is actively working to restore its data and production server environments, indicating a potential ransomware attack or other destructive event.
While CardioComm claims there is currently no evidence that customers’ health information was compromised, the company has taken proactive measures to safeguard against identity theft if any employee personal information has been compromised during the breach.
As the situation unfolds, users and industry experts are anxiously waiting for updates from CardioComm to understand the full scope of the cybersecurity incident and its repercussions.
The company’s reputation, as well as the trust of its customers, hangs in the balance, and the response and recovery efforts in the coming days will be critical in determining the long-term impact on the organization and its heart monitoring services.
