The municipality of Val-de-Reuil, located in Eure, Normandy, was targeted by a cyberattack after noticing several malfunctions in its computer network. The attack, which began earlier in the week, prompted an investigation, which revealed that the town hall’s servers had been breached. In response, the municipality took immediate action to contain the situation and ensure that essential public services could continue to operate without significant disruption.
The primary focus of the response efforts was to maintain communication with the town’s 13,000 residents during the busy back-to-school period. The municipal services, such as the town hall, the municipal police, and the Espages residence for the elderly, remained operational thanks to a call forwarding system put in place with the help of Orange’s regional management. The video surveillance system, which operates independently of the affected network, continued to function as well.
While there were significant operational challenges within the municipal offices, including staff resorting to personal mobile phones and teleworking, no personal or confidential data had been reported as compromised at this time. The affected systems mainly impacted internal communication channels, but efforts were made to minimize any effect on public-facing services. Essential functions, such as schools, nurseries, and certain cultural services, were unaffected due to their external service providers.
The municipality’s communication department reassured residents that the situation was being handled and that a gradual return to normal was expected by the beginning of the following week. Authorities urged residents with urgent issues to visit municipal offices in person. The investigation into the source of the cyberattack remains ongoing, but the town hall has not yet disclosed any further details about the perpetrators or the extent of the breach.
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