On November 13, 2024, the Department of Reunion experienced a cyberattack that disrupted its computer systems. The breach led to a temporary suspension of external network connections, as the department’s IT team acted swiftly to prevent the spread of the attack. This quick intervention helped contain the issue, though a limited data leak was reported. The department has not yet disclosed the full extent of the data compromised.
In response to the incident, a crisis unit was immediately mobilized to evaluate the situation and restore the department’s IT services as soon as possible. Email services have been temporarily suspended, and several online platforms are inaccessible to users. However, the department emphasized that its core public service functions remain operational. The public can continue to contact the department’s services via phone, using the usual contact numbers.
The department has filed a complaint with the police, and the National Commission for Information Technology and Civil Liberties (CNIL) has been notified of the breach, in line with legal requirements. The authorities have not yet identified the perpetrators or their motivations. The department is actively working to strengthen its computer systems’ security to prevent future incidents and limit potential disruptions.
Department President Cyrille Melchior reassured the public and thanked users, collaborators, and partners for their understanding and cooperation during this challenging time. The department is committed to providing regular updates on the progress of its recovery efforts and encourages continued vigilance as it works to resolve the situation. The department’s priority remains ensuring continuity of its services while enhancing its cybersecurity measures.
