Atria Wealth Solutions, the parent company of CUSO Financial Services, LP, has issued a notification regarding a significant data security incident that may have compromised clients’ personal information. The breach was identified on January 19, 2024, when suspicious activity was detected involving a third-party service provider responsible for archiving communications in compliance with regulations set by The Financial Industry Regulatory Authority (FINRA). An internal investigation confirmed that an unauthorized individual accessed one of CUSO’s employee accounts between December 19, 2023, and January 19, 2024. As a precautionary measure, Atria is informing potentially affected clients about the situation to maintain transparency and trust.
The investigation into the breach revealed that the compromised account contained sensitive information, including names and other personal data relevant to the clients. While CUSO is still evaluating the full scope of the incident, the disclosure of this information raises concerns about potential identity theft and fraud. To address these issues, Atria Wealth Solutions has promptly secured the affected account and initiated a thorough review with the assistance of cybersecurity specialists, ensuring that all necessary steps are taken to safeguard client data moving forward.
In addition to securing the compromised account, CUSO has taken proactive measures by notifying federal law enforcement agencies about the incident and is cooperating with them to investigate the breach. As part of its commitment to client protection, Atria is offering affected individuals complimentary monitoring and identity restoration services through Experian for a duration of 12 to 24 months. Clients are encouraged to take advantage of these services as an additional layer of security during this time of heightened awareness.
To further mitigate risks associated with identity theft, Atria Wealth Solutions advises clients to remain vigilant by monitoring their account statements and credit reports closely for any suspicious activity. The company has provided additional guidance in a document titled “Steps You Can Take to Help Protect Personal Information.” Clients are urged to promptly report any unauthorized activity to their financial institutions and to enroll in the complimentary monitoring services offered by Atria. For any questions or concerns regarding this incident, clients can contact Atria’s dedicated assistance line or reach out via the provided mailing address.
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