Apple has paused the rollout of iPadOS 18 for its M4 iPad Pro models after receiving multiple reports from users indicating that the update has bricked their devices. Users have found their iPads unresponsive following the installation, unable to turn on despite attempts to use standard recovery methods such as force restarts or entering recovery mode. This unexpected issue has prompted many affected customers to visit Apple Stores for evaluation and potential replacement, resulting in significant frustration and confusion within the user community.
Reports of the problem have flooded Apple’s support forums and social media platforms like Reddit, where users share their experiences and seek answers. One user recounted their device turning off during the update, rendering it unusable. Despite having AppleCare, some customers have faced delays as their devices are sent for further investigation, leading to dissatisfaction with the handling of the situation. Speculation surrounding the cause of the bricking includes potential failures during the final iBoot phase, which could corrupt the boot sector or essential system files.
In response to the outcry, Apple confirmed the issue in a statement, clarifying that the problem appears to affect a small number of devices but did not provide specific figures or details regarding the root cause. The company emphasized its commitment to resolving the issue before reinitiating the iPadOS 18 rollout. As Apple continues its investigation, the incident raises questions about the company’s quality control and testing processes, especially given the flagship status and high price point of the M4 iPad Pro models.
For iPad Pro users who still see the iPadOS 18 update option available in their settings, Apple advises against proceeding with the installation until further notice. This alert serves as a reminder of the risks involved in software updates and the importance of thorough testing before deployment. As Apple works to address the concerns and restore functionality for affected devices, users remain hopeful for a swift resolution.
