Doxim recently reported a data breach involving sensitive personal information. The breach occurred between December 25 and December 30, 2023, when an unauthorized third party accessed confidential data within Doxim’s systems. Following the discovery, Doxim began notifying affected individuals about the potential exposure of their personal information.
The types of information potentially compromised in the breach include names, Social Security numbers, addresses, and financial account numbers. Doxim’s investigation has confirmed that the unauthorized access was limited to this specific timeframe, and the company has taken steps to address the situation and mitigate any potential impact.
Doxim, headquartered in Markham, Ontario, is a provider of customer communications management and engagement technology. Founded in 2000, the company offers solutions designed to enhance customer engagement and streamline operational efficiency across various industries, including banking, insurance, and healthcare.
With a client base spanning the United States, Canada, the United Kingdom, and Africa, Doxim supports over 2,000 clients with its omnichannel communications and payment solutions. The company operates from multiple locations and employs over 500 people, emphasizing its commitment to addressing digital and operational challenges for its diverse clientele.
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