AF Group, a prominent insurance company headquartered in Lansing, Michigan, has disclosed a recent cyberattack that impacted its systems, though it assures the public that no customer data has been compromised. The company promptly responded to the incident by initiating a comprehensive investigation led by forensic experts and its IT security team. This proactive approach aims to identify the scope and nature of the attack, ensuring that appropriate measures are taken to mitigate any potential risks and prevent future breaches.
Despite the security breach, AF Group has maintained operational continuity for essential services, including claims processing through its TeleCompCare (TCC) platform. This continuity allows policyholders to continue submitting claims without disruption, utilizing established channels such as phone lines and email addresses provided by the company. AF Group underscores its commitment to transparency and customer service during this challenging time, urging affected individuals to remain vigilant and promptly report any suspicious activities related to their insurance accounts.
In response to the cyber incident, AF Group has reiterated its dedication to enhancing cybersecurity protocols across its operations. The company acknowledges the severity of cybersecurity threats facing organizations today and emphasizes ongoing efforts to bolster defenses and protect sensitive information. By proactively addressing the breach and reinforcing its cybersecurity framework, AF Group aims to uphold the trust and confidence of its customers while navigating the complexities of cybersecurity in the insurance industry.
For further assistance or to report claims, AF Group encourages customers to utilize the provided contact information. The company remains committed to resolving any issues arising from the cyberattack swiftly and efficiently, ensuring minimal disruption to its services and maintaining the integrity of its operations.
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