Continental Bank, a privately owned commercial bank based in Salt Lake City, Utah, recently disclosed a significant data breach that occurred over an extended period between February 7, 2017, and August 28, 2023. The breach involved unauthorized access to sensitive personal identifiable information through an employee’s email account. On discovering the breach, the bank initiated an investigation which confirmed the exposure of critical data including customers’ names and Social Security numbers. As of April 1, 2024, the bank began the process of notifying individuals whose information may have been impacted by this security lapse.
The nature of the data accessed poses a severe risk of identity theft and fraud, prompting the bank to take immediate action to mitigate potential damages. Continental Bank, which specializes in providing commercial equipment financing and SBA preferred lending services to small and medium-sized businesses, has stressed the importance of this issue given its focus on client trust and security. The bank has not only notified affected customers but is also likely implementing enhanced security measures to prevent future incidents.
In response to the breach, Continental Bank is possibly offering credit monitoring services to impacted customers to help protect their identities and monitor their credit activities. Such services are critical in helping individuals detect unauthorized activities and intervene promptly. Additionally, the bank is expected to review and strengthen its cybersecurity protocols, particularly regarding how employee email accounts and other sensitive data are secured.
