A cyber attack targeted numerous former Mestdagh supermarkets under Intermarché, causing disruptions and supply problems for the affected stores. The attack, carried out by cybercriminals, primarily aimed at the internal ordering system and included a ransom demand, highlighting the severity of the breach. While Intermarché reported a limited impact and the swift restoration of the affected system, several stores encountered challenges with orders and deliveries, leading to sporadic stock unavailability. Intermarché has assured that the situation is anticipated to normalize by Friday, taking legal action by filing a complaint in response to the attack.
The incident underscored the vulnerability of IT systems within the retail sector, as the attack targeted the former Mestdagh supermarkets, recently acquired by Intermarché, whose full integration with the parent company’s IT infrastructure was pending. Although no personal data was compromised, the disruption to the ordering and delivery processes resulted in temporary supply shortages, necessitating swift remedial action to mitigate the impact on customers and operational processes. Intermarché’s proactive measures to address the incident and the assurance of a prompt resolution reinforce the significance of robust cybersecurity protocols to counter cyber threats targeting essential business operations and supply chains.
In response to the cyber attack, Intermarché has expressed its commitment to rectifying the supply issues and ensuring the normal functioning of the affected stores by Friday. The retail chain’s decision to pursue legal recourse by filing a complaint signifies a staunch stance against cybercriminal activities and underlines the imperative of holding perpetrators accountable for their disruptive actions. This incident serves as a poignant reminder of the critical importance of continuous cybersecurity vigilance and the proactive implementation of protective measures to safeguard against cyber attacks that pose a threat to business continuity and the seamless functioning of retail operations.
